Manual 1
Manual 2
Manual 3
Manual 4
Manual 5
Manual 6
Manual 7
Manual 8
Manual 9
Manual 10
Manual 11
Manual 12
Manual 13
Manual 14
Manual 15
Manual 16
Manual 17
Manual 3
Procedure followed in decision-making process
(Section 4(1) (b) (iii))
Flow Process Chart for Patient Care in OPDs

S. NO. Activity Level of action Time Frame
1 To register the patient and allocate a registration number to the patient on the OPD slip Registration Clerk Same day - 5 minutes
2 To direct the patient to the Doctor In-charge Doctor In-charge Same day -5 minutes
3 To examine the patient, record the case Doctor In-charge 45 minutes – One hour
4 Case Analysis Doctor In-charge 45 minutes- One hour
5 Investigation advised Doctor In-charge 5 minutes
6 Prescription Doctor In-charge 10-20 minutes
7 Investigations Done Technicians 15-20 minutes
8 Submission of Investigations Doctor – In-charge 15-20 minutes
9 Management Advised, diet exercise Doctor- In-charge 10 minutes
10 Dispensing of medicines Pharmacist 5-10 minutes.


Flow Process Chart for Patient Care in IPDs


S. NO. Activity Level of action Time Frame
1 Registration of Patients Registration Clerk Same day - 5 minutes
2 Case taking and analysis Registrar/Senior Resident Within two hours of admission in chronic cases and immediately in acute cases
3 To discuss and decide about the medicine  Registrar/Unit In-charge/

Other Doctors of the Unit

Within three hours of admission in chronic cases.
4 Investigations of the Patient Registrar/IPD In-charge Same day or within two days depending upon the type of investigation.
5 Dispensing of Medicine Staff Nurse Immediately as advised by Doctor.
6 Discharge of Patient Registrar and any of the Unit Doctors As per the case.
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